Terms & Conditions

Your Chi Flow membership is for one person.  Your membership allows you ONLY to view and practice the classes.   The class recordings and the live classes are not allowed to be shared with anyone else.  Your subscription may be cancelled immediately if this occurs.

Keycodes to access the Zoom room will be sent via email on the 1st of each month following the monthly subscription payment and Keycodes to access the Monthly Talks and Satsang will be sent via email the day before going live.

Subscription payments are taken from the date you joining and every month thereafter.  For example; 7th July joined – 7th August next payment and 7th of the month thereafter.  To receive a refund you must cancel at least 24 hours before your subscription is due to renew.

Ongoing membership will continue month to month unless and until you cancel your membership or we terminate it.  You must have internet access and provide a current, valid email address to use the service.  We will bill the monthly subscription fee to your Payment Method.  You must cancel your membership before it renews each month in order to avoid billing of the next month’s subscription fees to your Payment Method.  It is up to you to cancel your membership; otherwise you will continue to be billed on your Payment Method on a monthly basis for your membership fee until you cancel.

Billing Cycle. The subscription fee will be billed at the beginning of the paying portion of your subscription and each month thereafter unless and until you cancel your subscription. We automatically bill your Payment Method each month on the date you subscribed each month.  Payments are non-refundable and there are no refunds of credits for partially used periods.  You may cancel your membership at any time by email to Joanne or via the contact form on the website, and you will continue to have access to the service through to the end of your monthly billing period.

Chi Flow with Jo — Participant Disclaimer

Scope. This disclaimer applies to all Chi Flow with Jo activities and content, including live and recorded Qigong classes, linked talks/webinars, written materials, food-as-medicine recipes, and self-acupressure guidance provided through our membership, emails, and resources.

Not medical care. Chi Flow with Jo offers education and general wellness practices from a Traditional Chinese Medicine (TCM) perspective. It is not a substitute for medical diagnosis, treatment, or individualized clinical advice. Our practices are complementary to, not replacements for, Western medical care. Continue to work with your GP/consultant and medication plan.

Personal responsibility & suitability. You are responsible for deciding whether to participate and for how you use the information. If you have any medical condition (including Parkinson’s), recent surgery, injury, pregnancy, osteoporosis, cardiovascular issues, balance/fall risk, or other concerns, consult your healthcare professional before starting or changing exercise, diet, or acupressure routines.

No guarantees; individual results vary. Experiences are personal. What helps one person may not help another. We share lived experience and options to explore; outcomes are not guaranteed.

Exercise safety (Qigong & movement). Practices are designed to be gentle, but only move within your comfort and capacity—standing or seated. Stop immediately if you feel pain, dizziness, shortness of breath, chest pain, loss of balance, or any unusual symptom, and seek medical advice. Use a clear, stable space and any supports you need.

Self-acupressure safety. Acupressure instructions are educational. Do not perform acupressure on areas that are bruised, inflamed, infected, or after recent surgery, and avoid strong pressure if you have bleeding disorders, are on anticoagulants, are pregnant (unless specifically advised by a qualified practitioner), or have any condition where pressure is contraindicated. Discontinue if symptoms worsen and consult a clinician.

Food-as-medicine & recipes. Recipes and dietary tips are general education. They are not individualized nutrition or medical advice. Check for allergies, intolerances, medication interactions (e.g., with liver-metabolized drugs), and suitability for your condition. Practice basic food safety; if in doubt, ask your clinician/dietitian.

Medication & care continuity. Do not alter prescribed medication or medical devices (including DBS settings) based on our materials without discussing with your consultant/GP. Our content aims to support living well alongside your existing care.

Community & recordings. Live sessions may include group discussion. Do not share personal medical information you wish to keep private. Where recordings are provided, they are for your personal use only; please do not redistribute.

Limitation of liability. By participating, you acknowledge the inherent risks of physical movement and self-care practices and agree that Chi Flow with Jo, Joanne Faulkner, contributors, and affiliates are not liable for injuries, adverse effects, or outcomes arising from participation or reliance on the materials, to the fullest extent permitted by law.

Emergency. If you experience severe or alarming symptoms, seek urgent medical attention (e.g., call emergency services). Our sessions and materials are not suitable for emergency situations.

Affirmation. Joining classes or using our materials indicates that you have read, understood, and agree to this disclaimer.